Master Agreement & Platform Terms of Service
Ref: AGR-MSA-2026-V2.4 Effective: September 2026 (Active)

Davion Haven Master Services Agreement & Terms of Service

This Master Services Agreement ("Agreement" or "Terms") establishes the legally binding operational, financial, and data privacy framework governing all Enterprise Clients, Certified Annotators, Referral Partners, and Work Account Holders participating in the Davion Haven managed data operations platform.

Controlled Transparency
5.0% Recurring Referral Pool
Automated Thursday Clearing
SOC2 & GDPR Dataset Isolation
1

Scope of Agreement & Definitions

1.1 Contracting Parties: This Master Services Agreement is entered into by and between Davion Haven Inc. ("Davion Haven", "we", "us", or "Platform Operator") and the entity or individual accessing our services ("User", "you", or "Participant").

1.2 Platform Operations: Davion Haven provides managed digital workforce operations, artificial intelligence dataset labeling, reinforcement learning from human feedback (RLHF), medical Named Entity Recognition (NER), LiDAR and multimodal annotation, and operational reconciliation across authorized external platforms (including Scale AI, Upwork Enterprise, DataAnnotation, Remotasks, Appen, and AWS Ground Truth).

1.3 Universal Acceptance: By creating an account, onboarding as a Client, Annotator, or Referral Partner, or provisioning a Work Account, you unconditionally agree to be bound by these Terms and any incorporated addenda.

2

Multi-Role Operating Framework

Davion Haven operates a unified multi-sided ecosystem structured across three primary participant tiers:

2.1 Enterprise Clients

Clients provision or link managed external work accounts to receive end-to-end dataset throughput. Clients receive verified weekly output reports and automated 55% net billing settlements under our Controlled Transparency architecture.

2.2 Certified Annotators & Technical Reviewers

Annotators operate as independent specialist contractors. Active task assignment requires completion of the Davion Haven Academy Certification Track. Annotators receive a guaranteed 25% revenue share (or agreed project hourly baseline of $18.00–$35.00/hr) disbursed weekly on Thursdays.

2.3 Referral Partners & Affiliates

Referrers introduce qualified clients or certified workers via cryptographic tracking links. Partners earn a fixed 5.0% recurring commission on all gross platform volume generated across their active referred network for a 12-month rolling lifecycle with automatic renewals.

3

Controlled Transparency Architecture

3.1 Operational Separation: Davion Haven operates under the strict principle of Controlled Transparency. Operations leads and specialized workforce pods execute data tasks through authorized platform interfaces. Users receive complete visibility into verified production hours, project codes, deliverable milestones, support tickets, and net financial disbursements.

3.2 Protected Mechanics: Proprietary algorithmic routing, internal enterprise margins, operational markup matrices, and master credential stores remain confidential company trade secrets to prevent platform circumvention and protect client data isolation.

4

100% Financial Allocation Matrix

4.1 Dynamic Platform Allocation Standard: All financial proceeds generated across Davion Haven managed work accounts are governed by an immutable 100% allocation balance model:

Client Allocation

55.0%

Net Managed Return
Annotator Share

25.0%

Direct Workforce
Treasury & QA

15.0%

Operations Margin
Referral Partner

5.0%

Recurring Pool

4.2 Zero Hidden Fees: Davion Haven does not levy hidden deposit fees, software licensing charges, or administrative penalties against verified earnings.

5

Weekly Timesheet Cycles & Automated Thursday Disbursements

  • Weekly Production Cutoff: Annotation hours and completed task throughput are tabulated on a weekly cycle concluding Sunday at 23:59 UTC.
  • Audit & Dispute Window: Clients and operations leads have a 72-hour review window (Monday 00:00 UTC – Wednesday 23:59 UTC) to approve or dispute logged hours via the support ticketing system.
  • Automated Thursday Bank Transfers: All cleared client shares, annotator earnings, and partner referral commissions are disbursed automatically every Thursday evening directly to the user's verified banking rail (NUBAN / Wire / Multi-Currency) without manual withdrawal delays.
6

Quality Assurance (QA), SLAs & Remediation

6.1 98.0% Client Quality Benchmark: Davion Haven guarantees enterprise clients a minimum 98.0% dataset accuracy benchmark or alignment with custom project-specific scoring rubrics.

6.2 Free 72-Hour Remediation: Any deliverable milestone determined by operations review to fall below agreed QA thresholds shall be remediated and re-annotated by senior reviewers within 72 hours at zero additional billable cost to the client.

7

Intellectual Property & Work-for-Hire Assignment

7.1 Exclusive Client Ownership: Upon financial clearance of weekly settlements, all right, title, and interest in and to input datasets, prompt response logs, grounding citations, and synthesized training artifacts are the exclusive intellectual property of the Client.

7.2 Annotator Assignment: Annotators irrevocably assign all copyright, moral rights, and patentable developments created during project execution to Davion Haven for immediate transfer to the respective enterprise client under standard work-for-hire principles.

8

Strict NDA & AI Training Data Confidentiality

Zero Public LLM Ingestion Mandate

All project prompts, grounding documents, labels, and customer proprietary information are strictly confidential. Annotators and partners are strictly prohibited from copying, photographing, scraping, or uploading any client data into consumer AI platforms (such as ChatGPT, Claude, Gemini, or third-party web bots).

8.2 Survival: Confidentiality obligations survive termination of this Agreement for a period of two (2) continuous years. Willful breach triggers immediate account deactivation, forfeiture of accrued balances, and legal prosecution.

9

Account Integrity, Anti-Botting & Single Profile Rule

9.1 Single Profile Rule: Each individual or corporate entity is permitted exactly one primary Davion Haven account. Operating duplicate accounts, proxy accounts, or fictitious identities is strictly prohibited.

9.2 Anti-Botting & Credential Integrity: Utilizing automated click scripts, synthetic response generators, VPN maskers, or subcontracting task accounts to unvetted third parties results in permanent platform bans.

10

Limitation of Liability & Indemnification

10.1 Cap on Liability: In no event shall Davion Haven's aggregate liability arising out of or related to this Agreement exceed the total net service fees retained by Davion Haven for the specific User during the trailing three (3) month period.

10.2 Disclaimer of Indirect Damages: Neither party shall be liable for indirect, incidental, special, or consequential damages, including loss of profits, data corruption, or business interruption.

11

Term, Vested Rights & Account Termination

11.1 Voluntary Termination: Either party may terminate engagement with fourteen (14) calendar days' written notice, subject to settlement of active weekly work in progress.

11.2 Vested Partner Commissions: In the event of standard termination, Referral Partners retain vested commission rights on all previously qualified active accounts for ninety (90) calendar days following contract termination.

12

Administrative Mediation & Governing Law

12.1 Good-Faith Mediation: Any dispute regarding timesheets, fee allocations, or attribution shall first be submitted to administrative mediation through the Davion Haven Operations Support Desk.

12.2 Binding Arbitration: Any controversy unresolved after thirty (30) days of mediation shall be settled by binding commercial arbitration under international commercial arbitration rules.

12.3 Legal Notices: Formal legal notices must be submitted via email to legal@davionhaven.com.

Davion Haven Legal & Regulatory Compliance

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